Capcom CAPCOM ID Breach: 11.77 Million Email Addresses Leaked in Unauthorized Access Incident

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Capcom has confirmed that a third-party unauthorized access incident involving its online membership service, CAPCOM ID, resulted in the leakage of 11,774,247 email addresses worldwide. The company announced the breach on October 22, revealing that account creation dates, last login dates, login counts, and last-login IP addresses were also exposed.

Details of the Exposed Data

According to Capcom, 43 accounts had additional information exposed, including dates of birth, gender, country/region, and nicknames. Login passwords were illicitly changed on 196 accounts, which the company has already reset. Capcom stated that no leaks of user-set passwords or credit card information have been confirmed.

Capcom's Response Timeline

The incident came to light on October 19 when Capcom detected traces of unauthorized access and immediately blocked the suspicious activity. On October 20, the company established an internal response task force to gather information and prevent the spread of damage, and reported the matter to its Security Supervisory Committee, an external advisory body. On October 21, Capcom filed reports with police and Japan's Personal Information Protection Commission.

In a statement on its official website, Capcom said: "We deeply apologize for the significant inconvenience and concern this has caused our customers and all related parties."

Protecting Your Email Accounts

Capcom warns that leaked information could be exploited to send emails impersonating the company or related parties. Users are urged to avoid accessing URLs contained in suspicious emails and to refrain from opening attachments. Registered email addresses remain usable, but vigilance is essential.

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Ongoing Investigation

Capcom continues to investigate the full scope of the incident and has not disclosed further details about the nature of the unauthorized access or potential attribution. The breach underscores the importance of account security and the value of using trustworthy email services to safeguard personal information.

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